Please Read Our Store Policies Carefully

Questions? Give us call at 908-308-5910!

RETURNS & EXCHANGES:

All purchases at KiKi D’s are final sale. We do not give refunds, accept returns, make exchanges nor offer store credit on any orders. Additionally, once placed, we cannot cancel any special order for any reason. All dresses are inspected by staff prior to final balance being charged. We are not responsible for the condition of the dress once it leaves our store. 

We are also not responsible if your event is postponed or cancelled. We are not responsible for those who have “changed their mind” and no longer find the dress/gown that they purchased suitable to their liking.

APPOINTMENTS:

KiKi D’s requires an appointment to shop for all formalwear occasions. This includes, but is not limited to: Prom, Mother of the Bride/Groom, Sweet 16/ Bat Mitzvah, Black Tie Wedding Guest, and Bridesmaids. 

Appointments are necessary, so you do not have to wait in line to shop! Additionally, Kiki D’s takes pride in providing great customer service to each customer. An appointment will allow you to have one on one time with a stylist to find your perfect dress!

Please keep in mind that we cannot accommodate walk ins when we are fully booked.

Since each person needs to have their own appointment booked, if there are 2+ people looking to try on dresses at the same time, please call us at 908-308-5910 to book.

APPOINTMENT GUESTS:

We kindly ask that you bring up to only 2 additional guests with you to your appointment. This includes one of those guests being the legal guardian, if applicable. 

If you would like to bring more guests please call prior to booking your appointment. We will try to accommodate you as best as we can, but there are no guarantees as we are a smaller boutique space.

SPECIAL ORDERS:

At KiKi D’s, we require a 50% down payment upfront, plus shipping, as a deposit for the order. The remaining balance due once the dress is delivered and picked up. Once the special order is placed, we cannot cancel any special order for any reason. 

Measurements of your bust, waist, and hips are taken during the fitting process, and gowns will be ordered in the size that directly corresponds to your largest measurement at the time of purchase. Alterations may be necessary to attain the best fit and are not included with purchase.

All dresses are inspected by staff prior to final balance being charged. We are not responsible for the condition of the dress once it leaves our store.